Frequently Asked Questions
We understand how important and personal the decision is to find the right care for your loved one. Below are answers to some of the most common questions we receive. Still need help? We're just a phone call or email away: (480) 264-5252 or info@ValleyOfTheSunHomeCare.com
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What types of personal home care services do you provide?
We offer a wide range of non-medical services to help seniors live comfortably and safely at home. These include:
Meal preparation
Light housekeeping
Laundry and linen assistance
Medication reminders
Transportation and errands
Bathing, dressing, and toileting
Alzheimer’s and dementia care
Visit our Services Page to explore everything we offer.
How do you screen your caregivers?
Every caregiver we hire must pass a strict screening process, including:
Nationwide criminal background check
Driving record review (MVD)
Drug testing
Verification of auto insurance & citizenship
All caregivers are bonded, insured, and covered by workers' compensation for added peace of mind.
Do your caregivers have specialized training?
Yes. All caregivers are:
CPR & First Aid Certified
Enrolled in our ongoing education program
Often Certified Caregivers or CNAs with specialized training
We believe in continuous development to maintain the highest care standards.
Can services be provided in retirement communities or hospitals?
Yes. We deliver care wherever it’s needed, including:
Private homes
Retirement communities
Assisted living and nursing homes
Hospitals and rehab centers
Do you accept long-term care insurance?
Absolutely. We work with most major LTC insurance providers, including:
Genworth
Prudential
John Hancock
Mutual of Omaha
MetLife ...and many more.
Do you offer support for veterans?
Yes. Veterans and surviving spouses may qualify for in-home care benefits through the VA. We're happy to guide you through the application process and maximize available support.
Is staff available after hours for emergencies?
Yes. We have an on-call team member available 24/7—even when the office is closed. You can always reach us at (480) 264-5252.
Are services available 24/7?
Yes. We provide flexible care from short 4-hour visits to full-time, around-the-clock.
How soon can care services begin?
In many cases, we can start within 24 hours of your first call. In urgent situations, we’ve even responded in just a few hours.
How do I get started?
Call us at (480) 264-5252 or email info@ValleyOfTheSunHomeCare.com. We’ll schedule a free, no-obligation in-home assessment with a care coordinator who will:
Learn about your loved one’s needs
Create a personalized care plan
Match you with the right caregiver
Still Have Questions?
We’re here to help every step of the way. Reach out today to speak with our care team and learn how Valley of the Sun Homecare can support your family.